XR Marine - Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by XR Marine (“Company,” “we,” or “us”). By engaging our services or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our services or access our website.Services
XR Marine provides a variety of yacht management and maintenance services, including but not limited to washdown plans, system checks, engine servicing, and more. The scope of services will be outlined in the service agreement for each client and project. Any additional services requested outside the original scope may be subject to additional fees.Pricing and Payment Terms
• Service Fees: All fees for services will be provided in the service quote or contract. Prices may vary based on the scope of the services required, yacht size, location, and additional factors.
• Payment Terms: Payment is required in accordance with the terms specified in the service agreement. A deposit may be required prior to commencing services, with the balance due upon completion.
• Late Payments: Any payments not received by the due date may incur interest charges or late fees as outlined in your invoice or contract.
• Additional Costs: Any additional costs incurred during the provision of services, including emergency repairs or extra materials, will be discussed with the client before proceeding and reflected in the final invoice.Cancellations and Rescheduling
• Cancellation Policy: Cancellations must be made at least 48 hours before the scheduled service to avoid charges. Cancellations made within 48 hours of the service will be subject to a cancellation fee.
• Rescheduling: Clients may reschedule services by contacting us at least 48 hours in advance. Rescheduling within less than 48 hours may result in a rescheduling fee.Liability
• Service Warranty: XR Marine guarantees the quality of the services performed. If any issues arise related to the services we have provided, please notify us immediately, and we will work to address the issue.
• Exclusions: We are not liable for any damage or issues caused by pre-existing conditions, improper yacht use, or failure to follow recommended maintenance practices. Furthermore, XR Marine will not be responsible for any damage caused by third-party contractors or service providers.
• Limitations: In no event shall XR Marine be liable for any indirect, consequential, special, or incidental damages, including but not limited to loss of revenue, profit, or use, arising out of the performance or non-performance of services, even if we have been advised of the possibility of such damages.Client Responsibilities
• Access: The client is responsible for providing timely access to the yacht for scheduled services. If our team cannot access the yacht due to restrictions beyond our control, we reserve the right to charge for the missed appointment.
• Disclosure: Clients must disclose any known issues with the yacht that could impact the safety or performance of the services. Failure to disclose relevant information may result in delays, additional costs, or denial of liability.
• Maintenance Compliance: The client is responsible for following any maintenance recommendations provided by XR Marine. Failure to comply with these recommendations may result in additional service requirements or voiding of warranties.Third-Party Services and Subcontracting
We may engage third-party contractors or subcontractors to assist in providing certain services. These third parties will be bound by our service standards and agreements. However, XR Marine is not responsible for any damages, delays, or issues caused by these third-party providers unless otherwise agreed upon in writing.Intellectual Property
All content provided on the XR Marine website, including text, graphics, logos, and service descriptions, is the property of XR Marine. You may not copy, reproduce, or use any content from our website without our explicit written permission.Privacy
Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or the services provided by XR Marine will be resolved in the courts of [Your Jurisdiction].Changes to Terms
XR Marine reserves the right to modify these Terms at any time without prior notice. Any changes will be posted on our website, and continued use of our services or website after such