Effective Date: October 4, 2024

XR Marine (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or engage our services.

1. Information We Collect
   We collect both personal and non-personal information from you when you interact with our website or use our services. This may include:
   • Personal Information: Your name, email address, phone number, billing information, and any other details you provide when contacting us or booking our services.
   • Non-Personal Information: Information such as your IP address, browser type, device information, and browsing patterns are collected through cookies and analytics tools when you visit our website.

2. How We Use Your Information
   We use the information collected for the following purposes:
   • Service Provision: To schedule, provide, and manage our yacht management services.
   • Communication: To respond to inquiries, send service-related updates, and provide customer support.
   • Billing: To process payments and send invoices for services rendered.
   • Marketing: To inform you about our services, promotions, or special offers (with your consent).
   • Website Improvement: To enhance our website’s user experience, troubleshoot issues, and improve security.
   • Legal Compliance: To comply with legal obligations or protect our rights in case of disputes.

3. Information Sharing
   We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:
   • Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as payment processors, technical support, or marketing platforms. These providers are required to keep your information confidential.
   • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or regulatory request.
   • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction, subject to the same privacy protections.

4. Data Security
   We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure payment gateways. However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You share your information with us at your own risk.

5. Your Rights
   You have certain rights regarding your personal information, including:
   • Access: You can request access to the personal information we hold about you.
   • Correction: You can request that we update or correct any inaccurate or outdated information.
   • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
   • Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
   • Data Portability: You can request a copy of your data in a structured, machine-readable format.
   To exercise any of these rights, please contact us at [Your Email Address].

6. Cookies and Tracking Technologies
   Our website uses cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. These technologies help us understand user behavior, improve functionality, and personalize content.
   • What Are Cookies? Cookies are small text files that are placed on your device when you visit our website. They store information about your preferences and browsing activities.
   • Types of Cookies We Use:
   o Essential Cookies: Necessary for the website to function correctly.
   o Performance Cookies: Help us understand how visitors use the site so we can improve it.
   o Marketing Cookies: Used to deliver targeted advertising or promotions based on your interests.
   You can control cookie preferences through your browser settings. However, disabling certain cookies may impact your experience on our site.

7. Third-Party Links
   Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

8. Children’s Privacy
   Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. International Data Transfers
   If you are located outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country], where our servers and facilities are located. By using our services, you consent to this transfer and acknowledge that the privacy laws in your jurisdiction may differ from those in [Your Country].

10. Changes to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. Please review this policy periodically to stay informed of how we are protecting your information.

11. Contact Us
    If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
    • Phone: 786 328 8984
    • Email: nick@xr-marine.com
    • Office Address: 4950 NW 39th St. Lauderdale Lakes FL 33319
    
    Last Updated: October 4, 2024